Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-pharr-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Pharr Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • Using our applications and services as an authorized user.
  • Visiting our websites that link to this Privacy Statement.
  • Subscribing to or receiving communications from us, including newsletters, promotional emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. The categories of personal data we gather include:

  1. Account Information: This includes your user name, login credentials, and profile details you create when signing up for our services.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Any financial data required for service fees, invoices, or refunds.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs, to improve our app performance.
  6. Location Data: Your geographical location data when you interact with our geo-services or when we detect your location through other means.
  7. Feedback: Comments, reviews, and responses you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when you choose to log in or share content using these platforms’ APIs.
  9. Product Information: Details about products you show interest in, view, or purchase on our platform.

We collect this data through various methods: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

We use cookies to improve your experience and analyze website performance. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remember your preferences, such as language settings and display options.
  • Analytics Cookies: Collect aggregated data about user behavior to enhance our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy. Our retention periods vary depending on the type of data and its usage within our systems.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing industry-standard encryption for secure data transmission and storage.
  • Utilizing trusted third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to protect against emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian concerned about your child’s online privacy, please contact us at the provided email address, and we will take appropriate measures to ensure their data is protected.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit our use of your data while we verify or dispute its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of rights over your data.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests within the time frames specified by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

  • Email: contact@home-care-services-for-seniors-pharr-texas.primarycareaid.com
  • Address: [Provide physical address]

We value your trust in our company, and we are committed to handling your personal information responsibly.